Mgl 3410vsi Eofc Overnight Replacement Comprehensive 5 Years

Inleiding

The central role of the customer also drove the creation of a new corporate division (the so-called "Customer Service"), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic's Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic's Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Specifications

Product Supported	Datalogic Magellan 3410VSi
Provided Support	Wear & Tear
	Spares Pool Management
	Software Maintenance
	Replacement
	Parts Replacement
	Accidental Damage Protection
Service Duration	5 Year
Service Location	Service Depot
Service Main Type	Exchange
Service Characteristic	Parts
Service Response Time	Next Day - Replacement