Veeam Availability Suite Enterprise Plus Additional 2 Years 24x7 Support

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Veeam Availability Suite Enterprise Plus Additional 2 Years 24x7 Support

Specifications

General
Type	Technical support (additional)
Service Included	Phone consulting
Full Contract Period	2 years
Response Time	1 hour
Service Availability	24 hours a day / 7 days a week
Software
Software Title	Veeam Availability Suite Enterprise Plus
Installation Type	Locally installed
License Qty	1 CPU socket
License Pricing	OEM
Licensing Details	ESD
Details
Service & Support	Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years